Customer Service

I am sitting here on the phone trying to call JVC's customer service and, in with the usual soothing Muzak, they have an automated function that tells you what number you are in the queue to have your call answered. What a novel concept! After many, many calls to many, many customer service black holes, this is the first time that I have ever called one that actually told how many are in front of you. There ought to be a law requiring this of all customer service lines. Even the ones in India.